Businesses are successful in achieving their corporate goals by team effort and by a commitment at the highest level of management to maintain and improve the standard of service to their clients. WCML continually monitor and adapts with the changing environment and client requirements.
Dennis Walton commenced business in 1987 steadily expanding employing a group of professional and highly skilled tradesmen, the company has an ethic of a high quality service.
The company of WCML hold to the belief that to establish, enforce and maintain a quality service to our clients, it is essential to monitor and review the management process and the procedures within the overall management system.
All Directors, Senior Managers and workforce are similarly committed to that end, and all operatives are provided with appropriate equipment and training in personal development, professional and technical skills.
The management support is provided and tradesmen are allowed sufficient time to maintain the standards set by the company.
The standards maintained by the firm are attested by the Membership Constructionline.
It is a pre-requisite of this statement that the procedures will be reviewed and updated as necessary to uphold this mission Statement.
WCML will continue to ensure that positive business methods are adopted to improve the Company systems and that all employees have a high awareness of Customer Care.